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FAQ
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DO LASH EXTENSIONS DAMAGE YOUR NATURAL LASHES?It is a common misconception that extensions will damage your natural lashes. Well... I'm here to set the record straight that if you get them done from a proper lash artist who isolates, uses correct weight and length they will not damage your natural lashes. Each extension whether it be a volume fan or an individual classic lash should ONLY be attached to 1 natural lash. This means that the extension will follow the lash cycle that lash is at, and it will naturally shed with your NL. It is only with poor application that may cause damage to your NL's.
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HOW LONG DOES A FULL SET TAKE?Time will depend on the set you're having applied. Each individual will also have different lash layers and amount of lashes that will impact the duration of your appointment. This could take anywhere between 1.5 hours to 2.5 hours. Please keep in mind all fans are hand made which takes time and precision, therefore allowing you to leave with the best outcome and lashes of a high quality.
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IS IT SAFE TO HAVE MY LASHES DONE IF IM PREGNANT?YES. If you are pregnant it is safe for you to have lash extensions. As the extension is applied about .5mm to 1mm away from the lash line, the adhesive it'll not come in contact with your skin. With this being said, whilst being pregnant you will go through many hormonal changes that can affect your hair growth. This may or may not affect your retention. We can always work together to try make the appointment as comfortable and pleasant as possible if that means brining a pillow to get comfy or having to wriggle around.
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HOW LONG DO LASH EXTENSIONS LAST?Each client will have different retention as this is greatly affected by how well you follow after care instructions. Generally refills occur every 2-3 weeks to remove outgrown extensions and replace with new extensions closer to the lash line. This will prevent damage and keep your lashes looking neat and fluffy all the time.
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CAN I WEAR MAKEUP WITH MY EXTENSIONS?Absolutely! Just stay clear of eyeliner and NO mascara on your extensions.
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ARE GUESTS ALLOWED AT MY APPOINTMENT?Unfortunately no guests are allowed at your appointment. Due to the small salon space, it's only suited for myself and my client. This includes partners, friends and children as the salon space is not safe and I will not be able to keep my eyes on what they may get their hands on.
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HOW LONG DOES A BROW LAMINATION LAST?A brow lamination can last up to 6 weeks depending on how well you follow the aftercare instructions and your brow hair growth. Once the hairs start growing, those will not be laminated and they will begin to start looking fluffy.
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HOW LONG SHOULD I WAIT BETWEEN BROW WAXING APPOINTMENTS?It is best to wait between 4-6 weeks between brow waxing appointments and no less than 2 weeks. This will allow the hairs to grow back enough. If you come to your appointment with little hairs, it can make it harder for the wax to pick up stubborn hairs.
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AM I A GOOD CANDIDATE FOR BROW LAMINATION?Brow Lamination is a process which resets the hairs into place, creating fuller and sleek brows. Perfect for those with little amount of hair and wanting to give the appearance of fuller brows and/or individuals wanting to tame unruly hairs. This is not suitable for individuals with sensitive skin, sunburn, eczema or using any acne medication and retin A.
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BOOKING FEEEvery appointment requires a booking fee to secure an appointment. This is deducted from the final service fee on the day of your service. Cancellations less than 48 hours and the fee will be forfeited, however more than 48 hours notice and you are able to reschedule to a different date.
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NO SHOWS & LATE ARRIVALSNo shows will not be tolerated. If you no show once you are required to pay the full service fee if wanting to rebook. No show twice and you will be flagged and unable to book in the future. Arrival more than 15 minutes and your appointment will be cancelled with booking fee forfeited.
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HOW CAN I CHANGE AN EXISTING APPOINTMENT?You are able to manage your appointments through the online booking system. You will be sent a confirmation message on email once a booking has been made, and you can amend that appointment through a manage booking link. You are also able to log in with your details and view all past and future appointments. You're able to amend bookings in this section too.
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COMING TO MY APPOINTMENTMake sure you come to your appointment with no makeup including eyeliner & mascara, nor any eye creams/serums. Ensure you triple check the address, which is sent out 48 hours prior to your appointment and allow enough time to arrive on time. Avoid caffeine before a lash appointment as this can force your eyes t flutter uncontrollably.
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WHAT ARE THE PRE REQUISITES TO COMPLETE THE LASH TRAINING?The Classic Lash Training is a complete beginners course suited for any individual who wants to start their lashing career. No lashing experience required, just a positive eager attitude. To complete the Volume Lash Training, you must have a certificate of completion of at least a classic lashes. This can be from the KP Beauty Academy or else where. You will need to show proof of this before starting. To complete the Volume Masterclass, you must have completed your classic and volume training previously. This can be from the KP Beauty Academy or else where. This course is to refine your skills or learn a new technique to volume fanning.
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WHAT ARE THE PRICES FOR THE COURSESClassic Course $1, 500.00 Volume Training $1, 700.00 Training Bundle $2,900.00 which saves you $300. Both include a complete kit. A $500 non-refundable, non-transferable deposit to secure your enrolment. Full payment of the course must be completed at least 1 week prior to your training date to be able to attend. Volume Masterclass $399.00 Includes a goodie bag of our favourite products, not a complete kit. A $150 non-refundable, non-transferable deposit to secure your enrolment. Full payment of the course must be completed at least 1 week prior to your training date to be able to attend.
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WHEN DO I RECEIVE MY CERTIFICATE?If you have successfully completed the training course and have demonstrated the ability to apply lashes correctly and have understood the theory you will receive a certificate of completion.
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WHAT DO I NEED TO BRING TO THE CLASSES?All tools will be included in the kit you receive on your training day. You will only need to organise a model for your practical assessment.
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HOW LONG DOES THE COURSE GO FOR?The course is across 2 days for both our Classic and Volume Training. Day 1 you will learn theory and practical, day 2 you will be assessed on a live model. Our Volume Masterclass is a 3 hour course. No lunch break required.
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DO I NEED A MODEL FOR MY ASSESSMENT?You will be required to bring a model on day 2 of your training. Ensure your model has no extensions on the day of your training and they are comfortable with laying for 2-3 hours + Our Volume Masterclass does NOT require a live model.
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CAN I GET A REFUND FOR MY BOOKING DEPOSIT?Unfortunately, the booking deposit is non-refundable and transferable. This allows us to secure yor preferred dates for your training and to ensure we can organise your lash kit. Any cancellations will result in your deposit being forfeited, which you agree to upon booking and payment.
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